Privacy Policy

Your privacy is of utmost importance to us. This document outlines the types of information we collect, how we use it, and how we ensure the security of the information you provide.

Contact Information

If you have questions regarding this privacy policy, please reach out to our Customer Care team by emailing us at sales@simplyvania.com. Make sure to write "Privacy Policy" in the subject line. Someone will respond to you within 24hrs Monday through Saturday, 9 AM to 7 PM Eastern Time.

Information We Collect

You can browse our website without sharing any personal information. While we monitor website visits and collect domain name data for statistical purposes, users remain anonymous unless they log in to their accounts.

To place an order, you must provide personal information such as your name, address, phone number, and billing details. This information allows us to:

  • Process your orders.

  • Track past purchases.

  • Register you for promotions or contests.

Failure to provide the required information may prevent us from completing your transaction.

How We Use Your Information

We use the information you provide to deliver personalized services. For instance:

  • Order Fulfillment: Information shared when placing an order is provided to delivery partners (e.g., UPS, FedEx, USPS) only as needed to complete your order.

  • Third-Party Sharing: Information about others, such as when you send an e-postcard or share a page, is only shared to fulfill your request and not for any other purpose.

  • Email Addresses: Email addresses submitted through contact forms or direct communication are not shared with third parties or used for unrelated purposes.

Accessing and Managing Your Information

You own your personal information. You can log in to your account at any time to review or update your details. At your request, we will delete your customer record from our database. Please note that removing certain information may limit the services available to you. To protect your privacy and security, we will verify your identity before granting access to or making changes to your information.

Data Security

We are committed to safeguarding your personal information. Our security measures include:

  • SSL Encryption: We use Secure Site Pro with EV 256-bit encryption to protect data transmitted over the internet.

  • Certification: Our website is certified by Symantec (formerly VeriSign), a trusted SSL certificate provider.

  • Comprehensive Safeguards: We implement physical, electronic, and managerial procedures to secure the information we handle.

While we strive to protect your data, no online transmission is entirely secure. By sharing your information with us, you acknowledge and accept the inherent risks of internet-based data transmission.

Privacy Policy Updates

We may update this privacy policy from time to time. Changes will be posted on this page, along with the "Effective Date" of the revision. Updates take effect as of the posted date.

Effective Date: January 1, 2025

Thank you for trusting us with your personal information. We are dedicated to protecting your privacy.