FAQs
Do you accept returns?
We understand sometimes you buy things that may not be what you thought. We encourage you to submit a question to us first, if you are unsure. All purchases are non-refundable. However, if you are dissatisfied with your purchase for any reason, please contact us.
Do you ship overseas?
Yes, we do. We will make every effort to minimize the cost for you. The more you buy, the more you can save.
Can I place an order over the phone?
Unfortunately, we can not accommodate that request at this time.
How long will my order take?
In ideal situations, within the United States, it will take about 3-5 days, excluding Sundays. If we are shipping overseas, please allow 2 -3 weeks.
Have a question not answered here?
Please email us at sales@simplyvania.com with any other questions.